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Delivery

We always try our very best to process all orders on the day they are placed, however, on the rare occasion that a product isn't in our physical store and we need to order it in from our supplier, it can take a couple of days for us to get your order in the post. We'll let you know of any delays ASAP.

Returns

We're happy for you to return your purchase within 100 days for a full refund or exchange if you change your mind! Please see our returns policy for full details and conditions.

Dispatch Information

Ships 2-4 days – we pick these products up from our local suppliers twice a week and then send to you.

Ships 5-8 days – we order these products from our suppliers in Australia twice a week and then send to you on the same day they arrive in our store.

Special Order – This product is ordered as a one off with our European suppliers. They can take a few months to arrive. When you purchase we will be in touch with you within 24 hours to discuss.

Pre-Order - This product is currently out of stock or soon to be released by our supplier. Buying today will secure your order from our first delivery. We would usually expect these products to be in our store within 10-14 days. When you purchase we will be in touch with you within 24 hours to discuss.

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